The Rosie Collection: Our Return Policy
Hey, we get it—sometimes that piece you were dreaming about just doesn’t fit the vibe once you get it home. Don't sweat it! We want you to feel amazing in everything you get from The Rosie Collection. Here’s the lowdown on how we handle returns:
The 30-Day Sweet Spot
You’ve got 30 days from the day you bought it to send it back for a full refund to your original payment method. If life gets busy and you miss that window (we've all been there), don't worry—anything returned after 30 days is eligible for store credit so you can find something else you love.
The "Keep It Fresh" Rule
To keep things fair for everyone, we can only take back items that are unworn, unwashed, and still have all the original tags attached. Basically, if it looks and smells just like it did when it left our boutique, we’re good to go!
A Quick Note on Sale Items
Just a heads-up: items bought on sale are final sale. We can’t take those back, so make sure it’s "the one" before you checkout!
Received Something Less Than Perfect?
If your order arrives with a defect or any damage, please reach out to our customer service team right away. We'll jump on it and make sure you're taken care of.
Ready to start a return?
Just shoot an email to our support team with your order number. I’d recommend using a shipping service with tracking—just to be safe—since we can’t officially process the refund until the package lands back with us.
